a6win Privacy Policy

1. Introduction

1.1 a6win is committed to protecting the privacy and security of every registered player and visitor on the a6win platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.

1.2 This Privacy Policy applies to all personal data collected through the a6win website at a6win.app, including all games, features, promotions, customer support interactions, and any other services provided by a6win.

1.3 By registering for an a6win account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the a6win Platform.

1.4 This Policy should be read together with the a6win Terms and Conditions, which govern your use of the Platform and are incorporated herein by reference.

2. Data Controller

2.1 For the purposes of the Data Privacy Act of 2012 and applicable data protection regulations, a6win acts as the data controller in respect of the personal data of its registered players and platform visitors.

2.2 As data controller, a6win determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.

2.3 a6win has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection regulations. You may contact the DPO at: [email protected]

3. Personal Data We Collect

a6win collects the following categories of personal data from registered players and platform visitors:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, gender, government-issued ID number	Account registration, age verification, KYC compliance
Contact Data	Email address, Philippine mobile number, home address	Account communication, transaction notifications, support
Financial Data	GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history	Deposit and withdrawal processing, fraud prevention
Technical Data	IP address, device type, browser type, operating system, session duration	Platform security, fraud detection, performance optimization
Usage Data	Games played, bet amounts, login timestamps, feature interactions	Responsible gaming monitoring, personalization, analytics
Communications Data	Live chat transcripts, support ticket content, email correspondence	Customer support, dispute resolution, quality assurance
Marketing Preferences	Opt-in/opt-out status, preferred communication channels	Sending relevant promotions and platform updates

3.1 a6win does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (e.g., responsible gaming assessments) or where you voluntarily provide such information to our support team.

4. How We Collect Your Data

a6win collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the a6win Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity and fraud-check data received from payment processors (e.g., GCash, PayMaya, BPI, BDO), identity verification service providers, and anti-money laundering screening services, where permitted by applicable law.
• Publicly available sources: Information from public records or databases where relevant to verifying your identity or complying with legal obligations.

5. How We Use Your Personal Data

a6win uses your personal data for the following purposes:

• To create, manage, and maintain your a6win account;
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations;
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, and Philippine bank transfers;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To provide customer support and resolve disputes;
• To send you transactional notifications, account alerts, and security communications;
• To send you marketing communications about a6win promotions and new games, where you have opted in to receive such communications;
• To monitor your gaming activity for responsible gaming purposes and to enforce self-exclusion or deposit limit requests;
• To analyze platform usage and improve the a6win user experience;
• To comply with applicable Philippine laws, PAGCOR regulations, and court orders.

5.1 a6win will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

6. Legal Basis for Processing

6.1 a6win processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR licensing conditions, anti-money laundering regulations, and tax obligations;
• Legitimate interests: Processing necessary for a6win's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, including for marketing communications and certain cookie uses. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

7.1 a6win does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and comply with regulatory requirements;
• Game providers: Third-party game software providers (e.g., Evolution Gaming for EVO Live games) who may receive limited technical data necessary to deliver game services;
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by a6win under strict data processing agreements;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities, where required by law or court order;
• Professional advisers: Lawyers, auditors, and accountants engaged by a6win, subject to professional confidentiality obligations.

7.2 All third-party service providers engaged by a6win are required to process your personal data only on a6win's instructions and in accordance with applicable data protection law. a6win does not permit third-party processors to use your data for their own purposes.

8. Cookies & Tracking Technologies

8.1 a6win uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit a6win.app.

8.2 a6win uses the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management and login authentication. These cannot be disabled.
• Performance cookies: Used to collect anonymized data about how players use the Platform, helping us identify and fix issues and improve performance.
• Functional cookies: Used to remember your preferences, such as language settings and game display options.
• Marketing cookies: Used to deliver relevant promotional content within the a6win Platform. These are only activated with your consent.

8.3 You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the a6win Platform, including your ability to log in and play games.

8.4 a6win does not use cookies to track your browsing activity on third-party websites unrelated to the a6win Platform.

9. Data Security

9.1 a6win implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the a6win Platform;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Multi-factor authentication for internal systems and administrative access;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, a6win will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations.

9.3 While a6win takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your a6win account credentials confidential and for notifying us immediately of any suspected unauthorized access.

10. Data Retention

10.1 a6win retains your personal data for as long as your a6win account remains active and for a period thereafter as required by applicable law and PAGCOR regulations. Specifically:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by anti-money laundering regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLC and tax regulations;
• Customer support records: Retained for three (3) years from the date of the last interaction;
• Marketing preferences: Retained until you withdraw consent or request deletion, whichever is earlier;
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it is anonymized or deleted.

10.2 Upon expiry of the applicable retention period, a6win will securely delete or anonymize your personal data so that it can no longer be associated with you.

11. Your Data Privacy Rights

11.1 Under the Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights in respect of your personal data held by a6win:

• Right to be informed: The right to be notified of how your personal data is collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data a6win holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to withdraw consent: The right to withdraw consent to processing at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

11.2 To exercise any of the above rights, please contact the a6win Data Protection Officer at [email protected]. a6win will respond to all verified data subject requests within fifteen (15) business days of receipt.

11.3 a6win may need to verify your identity before processing a data subject request. This is to ensure that personal data is not disclosed to unauthorized parties.

12. Children's Privacy

12.1 a6win strictly enforces the 21+ age requirement in compliance with Philippine gambling regulations. All new registrations are subject to age verification, and a6win reserves the right to request documentary proof of age at any time.

12.2 If you are a parent or guardian and believe that your child has registered on the a6win Platform, please contact us immediately at [email protected] so that we can take appropriate action.

13. Cross-Border Data Transfers

13.1 a6win primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where a6win engages third-party service providers or game software providers located abroad.

13.2 Where personal data is transferred outside the Philippines, a6win ensures that appropriate safeguards are in place to protect your data, including contractual clauses approved by the National Privacy Commission or equivalent data protection standards in the recipient country.

13.3 By using the a6win Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

14. Third-Party Links

14.1 The a6win Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the a6win Platform and does not cover the privacy practices of any third-party websites or services that you may access through links on the Platform.

14.2 a6win is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

15. Updates to This Privacy Policy

15.1 a6win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will be indicated at the top of this page.

15.2 Where changes to this Policy are material, a6win will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the a6win Platform following notification of any changes constitutes your acceptance of the revised Policy.

15.3 If you do not agree with any updated Privacy Policy, you must cease using the Platform and may request account closure in accordance with the a6win Terms and Conditions.

16. Contact & Complaints

16.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way a6win processes your personal data, please contact our Data Protection Officer:

Email: [email protected]
a6win customer support is available 24 hours a day, 7 days a week via live chat on the Platform.

16.2 If you are not satisfied with a6win's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.

16.3 a6win takes all privacy complaints seriously and will make every reasonable effort to resolve your concern promptly and fairly. We aim to respond to all written privacy inquiries within five (5) business days of receipt.